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FAQ

  • Which leagues are available?
    For the 2024/25 season there will be 17 leagues and competitions available: English Premier League English Championship English League One English League Two English National League English National League North English National League South English Women's Super League English FA Cup English League Cup UEFA Champions League UEFA Europa League UEFA Conference League Scottish Premiership Spanish La Liga Italian Serie A German Bundesliga Plus the bonus of Euro 2024 coverage, starting in June 2024! This list is subject to change – subscribe for updates to hear about the latest League Frame news.
  • What information is shown for each league?
    T = Table View Shows the complete league table, together with a compact view of recent results and upcoming fixtures/latest scores. For a 20-team league (e.g. English Premier League), the 10 most recent results and the next 10 fixtures are shown. Smaller leagues will have room for more results/fixtures, while larger leagues will have fewer. M = Match View (League Games) Shows yesterday’s results, today’s latest scores, and future fixtures for the selected league. It also gives you every goal scorer and red card, plus the league position of every team. A = Match View (All Competitions) Shows the same information as Match View (League Games), but also includes matches from supported domestic and European cup competitions for clubs in the selected league. English Premier League (T, M, A) English Championship (T, M, A) English League One (T, M) English League Two (T, M) English National League (T, M) English Southern League Premier South (T, M) English Women's Super League (T, M) English FA Cup (M) English League Cup (M) UEFA Champions League (M) UEFA Europa League (M) UEFA Conference League (M) Scottish Premiership (T, M) Spanish La Liga (T, M) Italian Serie A (T, M) German Bundesliga (T, M) French Ligue 1 (T, M) This list is subject to change – subscribe for updates to hear about the latest League Frame news.
  • How can I select different leagues?
    When you setup your League Frame (using the ‘Setup’ button at the top of this website), you can select up to 5 leagues/views to assign to your League Frame. You can then press the button on the back of your League Frame to cycle through your selected leagues. Each press of the button moves to the next league, and you can press the button multiple times to jump leagues (e.g. press twice to skip a league). After your button press/presses, it will take around 1 to 2 minutes for the display to be refreshed with your selected league.
  • How often is the data refreshed?
    Your League Frame is updated whenever there is new information to show. If there are live games in-play, the ‘Fixtures’ section is changed to ‘Latest Scores’ where these scores are displayed. 'Latest Scores' are updated approximately every 5 minutes (or at longer intervals if changed in your device settings) and will be time-delayed by a minute or two due to the screen refresh process.
  • What is electronic paper?
    League Frame uses a 3-colour (red, black, and white) electronic paper display, which is similar to those used in e-readers such as Kindles. It has a high contrast and feels more like looking at a piece of paper than a traditional tablet screen. The screen doesn’t give out any light of its own, but instead it reflects the ambient light around it (like paper). This means that it doesn’t glow all night or light up your room! The display only consumes power when it is being updated, and it keeps showing the information even after power is disconnected (although we don’t recommend this for more than a few hours). The display refresh process involves the screen flashing several times, and it takes up to 30 seconds to fully update.
  • How is League Frame powered?
    League frame is powered by a micro-USB cable (supplied) that you can plug in to an old mobile phone charger or computer USB socket. League Frame needs to remain connected to power at all times. There is no battery in League Frame, but because of the electronic paper technology it keeps showing the information even after power is disconnected (although we don’t recommend this for more than a few hours).
  • What material is used for the casing?
    League Frame’s casing is a custom 2-piece design produced by fused deposition modelling using plastic. This is not a mass-production process, so every casing is unique. This does mean that there will be minor imperfections and rough edges on the casing.
  • Where is League Frame manufactured?
    Every League Frame is hand assembled in England, where it was also coded and designed. We source components from local suppliers wherever possible.
  • What is included in the box?
    The box contents are a League Frame, a 2 m flat black Micro-USB to USB-A cable, and a Quick Start Guide. A power adapter is not supplied but you can use an old mobile phone charger or a computer USB socket. For a limited time, your purchase includes FREE league data for the lifetime of your League Frame.
  • I have a suggestion to improve League Frame
    Please e-mail your suggestions to hello@leagueframe.com and we will consider them for future updates!
  • Which countries do you deliver to?
    We currently only ship to the UK, but we intend to expand to EU countries in the future. If you live outside the UK, please send an e-mail to hello@leagueframe.com with your country to let us know you are waiting!
  • How much does delivery cost?
    Shipping within the UK is FREE.
  • How long will delivery take?
    Your League Frame will be sent by Royal Mail and should arrive within 3-5 business days.
  • Can I make a return?
    If you have changed your mind and wish to return your League Frame, then you can do so provided you inform us within 14 days of receipt. Please let us know by sending an email to hello@leagueframe.com and you will be provided with return instructions. The item must not be used and must be 'as new' and in a resalable condition when returned to us. You will have to cover the return shipping costs yourself and send the item back within 14 days of informing us. After we receive your return shipment, we will inspect the returned item and start processing your refund.
  • What is the warranty?
    Your League Frame comes with a warranty against manufacturing defects for 1 year from the date of purchase. If your League Frame has a defect covered by this warranty, please send details to hello@leagueframe.com and we will arrange a repair or replacement.
  • How long will League Frame be supported?
    Your League Frame will be supported for a minimum of three years from the date of purchase.
  • Is League Frame certified?
    Yes, League Frame has UKCA marking for sale in the UK, and CE marking for sale in the EU.
  • How can I recycle my old electricals?
    Recycling your old electricals is easy! Recycle your electrical and electronic devices free at your local recycling centre. To find your nearest centre, visit the Recycle More website and type in your postcode. Why recycle? Unwanted electrical equipment is the UK’s fastest growing type of waste. Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and also human health. We’re proud to support your local authority in providing local recycling facilities for electrical equipment. To remind you that old electrical equipment can be recycled, it is now marked with the crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with this symbol) in your bin. What is WEEE? The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items. How are we helping? In the UK, distributors including retailers must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. As a responsible retailer, we have met the requirements placed on us by financially supporting the national network of WEEE recycling centres established by local authorities. This is achieved through membership of the national Distributor Take-back Scheme (DTS). To find more information on WEEE recycling and to locate your nearest recycling centre please visit the Recycle More website.
  • Do you have a User Manual?
    Yes – League Frame User Manual.
  • Do you have a Quick Start Guide?
    Yes – League Frame Quick Start Guide.
  • The display flashes and flickers before updating my league
    The display flashes for up to 30 seconds each time it refreshes. This is perfectly normal and it ensures the clearest display of your league information.
  • I can’t get my League Frame to connect to my Wi-Fi network
    Keep your League Frame close to your phone/computer throughout the setup process. Please check that your network name and password are entered exactly as they appear on your router information. These details are case sensitive. League Frame will only connect to password protected 2.4 GHz networks, and it will not connect to 5 GHz networks. League Frame cannot be used with networks that require you to login through a web page.
  • My Wi-Fi details have changed. How can I update them in my League Frame?
    Hold the button on the back of your League Frame for 10 seconds and then release it. After a few minutes, the display will show the Quick Start Guide and you can setup Wi-Fi details again.
  • The Quick Start Guide has appeared on my League Frame – how do I get my league information back?
    If you have not changed your Wi-Fi details, then you can power cycle your League Frame: remove power, reconnect power, and then wait a few minutes for your League Frame to refresh. If your Wi-Fi details have changed, then please follow the displayed instructions to setup your League Frame with your new details.
  • My League Frame has not updated when it should have done.
    League information will refresh at the time interval you have selected in your device settings (using the ‘Setup’ button at the top of this page). Check that you have waited for your selected refresh time. Check that there is power to your League Frame (you will see a green LED at the rear) and that your Wi-Fi network is working. If you are sure that there is new information that should be displayed, and you have waited for your specified refresh interval, you can power cycle your League Frame: remove power, reconnect power, and then wait a few minutes for your League Frame to refresh.
  • When I press the button, the display does not change
    It takes a couple of minutes for your League Frame to update after you have pressed the button. The button will only change the display if you have multiple leagues setup. Please check your account to ensure that you have multiple leagues enabled. If this does not resolve your issue, you can power cycle your League Frame: remove power, reconnect power, and then wait a few minutes for your League Frame to refresh.
  • I cannot resolve my issue, or it is not listed here
    Please e-mail hello@leagueframe.com and we will be happy to help you.
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